Hello fellow sellers and Amazon support,
I am reaching out to share my frustrating experience with Amazon's unauthorized disposal of my inventory and the lack of proper resolution despite over a month of back-and-forth communication.
Issue Summary: I had inventory under ASIN B0D929N2SF, which Amazon flagged for policy violations, even though multiple other sellers are still listing and selling the same product. I was initially given 90 days to remove my inventory, and I planned to act before that deadline.
However, I later learned only through an Amazon chat agent that my items were already being destroyed. Shockingly, I never received the critical second email, which landed in my junk folder. By the time I discovered this, Amazon had already proceeded with disposal before the original 90-day period even ended.
Amazon’s Inconsistent & Delayed Responses: No Explanation: Amazon refuses to clarify why my listing was removed while other sellers continue to sell the same item.
Ignored Requests: My repeated requests for a valid reason and reimbursement have been met with vague, generic replies.
Irrelevant Responses: At one point, Seller Support even claimed I needed to update my credit card, which has nothing to do with my case.
Case Closure Without Resolution: My case was closed while I was away, even though no resolution was reached.
My Questions to Amazon:
Why was my listing specifically targeted while others continued to sell the same product?
Why was my inventory destroyed before the original 90-day period expired?
Why did Amazon assume I received the disposal notice when no confirmation was received?
Why am I not being reimbursed for an unauthorized disposal?
Next Steps:
I demand a clear response from Amazon Seller Support or an escalation to the appropriate team. I am also prepared to escalate this to Amazon’s Executive Team, Ombudsman, and relevant consumer protection authorities if necessary.
If any other sellers have faced a similar issue with inventory disposal or selective enforcement of policy violations, please share your experiences.
Amazon, this is an unacceptable way to treat FBA sellers who rely on your platform. Please address this matter urgently.
Thank you.
