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Thread: pending order
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Permlink Replies: 10 - Pages: 1 - Last Post: 13 Jan, 2018 7:32 AM by: RKS Online Store
NewtonShortMart

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Registered: 01 Mar, 16 6:28 PM
Posted on: 13 Jan, 2018 5:53 AM  
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I have a order that has been pending since the morning of 1/9. Is this normal?

This could be really unhandy if you were wanting to put your account on vacation

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GoodSeller

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Registered: 10 Mar, 12 10:53 PM
Posted on: 13 Jan, 2018 5:59 AM   in response to: NewtonShortMart in response to: NewtonShortMart
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NewtonShortMart wrote:
I have a order that has been pending since the morning of 1/9. Is this normal?

This could be really unhandy if you were wanting to put your account on vacation


Yes this is very normal.
An order can stay in pending for up to 21 days but very seldom ever happens for that long.
Most orders either clear pending or are removed within 7 days.
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connecticattic

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Posted on: 13 Jan, 2018 6:39 AM   in response to: NewtonShortMart in response to: NewtonShortMart  
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If the item isn't too bulky/heavy, you can take it with you and mail it from your winter watering hole if the order goes through. Or maybe you can find someone to fill it for you while you're gone. The latter may be the better way to go in the event you have other orders coming through while you're waiting for the pending one to clear.
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GoodSeller

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Posted on: 13 Jan, 2018 7:09 AM   in response to: NewtonShortMart in response to: NewtonShortMart  
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NewtonShortMart wrote:
what would happen if you put you account on vacation with a pending order, I just assumed that it would not affect the pending order.

Any order that is pending when you place your account to vacation can still clear and will need to be shipped.
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CabinFeverBooks

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Posted on: 13 Jan, 2018 6:21 AM   in response to: NewtonShortMart in response to: NewtonShortMart  
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Not Abnormal
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Ayena

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Posted on: 13 Jan, 2018 6:19 AM   in response to: NewtonShortMart in response to: NewtonShortMart  
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I have exact same thing pending since 01/09. But other orders from 01/10 already shipped, This due to payment issue i believe,

Edited by: Ayena on Jan 13, 2018 6:19 AM
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NewtonShortMart

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Posted on: 13 Jan, 2018 7:00 AM   in response to: connecticattic in response to: connecticattic  
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what would happen if you put you account on vacation with a pending order, I just assumed that it would not affect the pending order.
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younamethegame

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Registered: 07 Mar, 12 11:14 PM
Posted on: 13 Jan, 2018 6:55 AM   in response to: NewtonShortMart in response to: NewtonShortMart  
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This is normal, payment processing issues.

On a side note though, we have been seeing a small portion of orders pend for 14+ days with no apparent issues with buyers payment. Got about 4-5 emails from buyers over the holidays about delayed shipments (due to pending) and in every case their credit cards were OK. I believe Amazon has a glitch in their system, but getting them to work or even look into it is impossible.
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NewtonShortMart

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Posted on: 13 Jan, 2018 6:13 AM   in response to: GoodSeller in response to: GoodSeller  
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thanks
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RKS Online Store

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Registered: 13 Jan, 18 2:43 PM
Posted on: 13 Jan, 2018 7:32 AM   in response to: NewtonShortMart in response to: NewtonShortMart  
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Dear Sir ,
I appreciate your time and patience on your order. your order under processing and it will be ship as soon as possible and will be reach within 7-10 days after shipment confirmation.


Have a nice day!

Thanking you
Rakesh Kumar
RKS Online Store

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Wedoit Store

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Registered: 28 Feb, 17 3:59 AM
Posted on: 13 Jan, 2018 7:13 AM   in response to: NewtonShortMart in response to: NewtonShortMart  
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Dear Friend,

What can I do for you
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