Where should I write? Nobody is answering


#1

Hi, dear Amazon sellers ! I’m a new seller on Amazaon, I have an active account on Amazon. I created the professional account by mistake. But for now, Amazon didn’t take payment and I would like you to know this and not charge a fee, please. Please, downgrade my seller account. I also opened a case but no one answer for 2 days. Where should I write?


#2

You can downgrade your account from settings?

Once downgraded, request Amazon to reimburse the fees, most probably it will get credited to your account with 10 days.