I have authorization from the author of a book to FBA her book on Amazon but when I put in the identifier I get this: You are not approved to list this product and we are not accepting applications at this time.
She has told me she will write a letter as needed but I don’t know where to even submit that information.
Backstory on the product: The author hired someone else to sell the book with FBA and is looking to switch to having me sell it for her. She doesn’t have access to the account but says she didn’t give them exclusivity to sell it on Amazon.
I’ve tried everywhere to change it but I can’t find a way to open a case. I’ve sent something to contact us and haven’t heard back.
Any help on what to do would be truly appreciated.