Please my account was deactivated, and I need help in fixing it. Amazon sent us the warning below and we submitted the required documents within 72hrs but it was deactivated. So I am in need of help , if there is anything I am missing.
Hello,
Your account is at risk of being deactivated due to repeat violations of our Intellectual Property policy. Your account may be deactivated if there are repeat violations of any given policy, although your AHR score may not be impacted. Please reference the repeat violations listed below. In accordance with Section 3 of the Business Solutions Agreement, your Amazon seller account is pending deactivation within 72 hours unless you successfully address these violations.
https://sellercentral.amazon.com/help/hub/reference/1791
Why is this happening?
There are repeat violations of our Intellectual Property policy related to your selling account. To learn more about these policies, please visit the following pages:
-- Intellectual Property policy:
https://sellercentral.amazon.com/gp/help/external/201361070
-- Repeat Policy Violations policy:
https://sellercentral.amazon.com/help/hub/reference/G200205250
How do I address this issue?
To avoid account deactivation, follow the instructions in the banner at the top of your Account Health page and appeal through the Policy Compliance dashboard:
https://sellercentral.amazon.com/performance/account/health/policy-warnings
Is your account at risk of deactivation in error?
If you believe that the repeat policy violations are incorrect, submit evidence or documentation demonstrating that your account has not violated Amazon policies and we will investigate your concern. You can do this via the Account Health page as specified above.
What happens if I do not send the required information?
If the repeated violations are not successfully addressed within the next 72 hours, your account will be temporarily deactivated.
We're here to help.
If you have questions about this policy, contact us:
https://sellercentral.amazon.com/cu/contact-us
Date: August 17th, 2024
ASIN: B0CV5V21W6
Name of rights owner: RAV4
Infringement type: Trademark
Date: August 26th, 2024
ASIN: B0DF919R77 B0DF92TYVG B0DF93DVTL B0DF8SST7N B0DF93SP85 B0DF8LD6XQ B0DF8TTQL1
Name of rights owner: NISSAN, F-150, Ford, Buick
Infringement type: Trademark
Date: September 3rd, 2024
ASIN: B09M92FFRX
Name of rights owner: Westar
Infringement type: Trademark
Date: November 27th, 2024
ASIN: B0C47D18S5
Name of rights owner: KENWORTH
Infringement type: Trademark
Date: December 4th, 2024
ASIN: B09M92Z9MY B09M947ZV7 B0D7W8636W B09M92MMFF
Name of rights owner: Westar
Infringement type: Trademark
Date: December 10th, 2024
ASIN: B09M7N651X
Name of rights owner: Toyota
Infringement type: Trademark
Date: December 18th, 2024
ASIN: B0DF94JQBL
Name of rights owner: Chrysler, DODGE
Infringement type: Trademark
Date: December 24th, 2024
ASIN: B09M919SSZ
Name of rights owner: Westar
Infringement type: Trademark
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