Valid Tracking Rate Not Accurate


#1

Anyone experiencing issues with Valid Tracking Rate today? I downloaded the report and all the ones that were flagged as invalid show tracking on USPS and show as delivered. I also checked the order in Amazon Seller Account and they show as delivered too. Just a glitch I am guessing? I know this metric doesn’t count against us but still bothersome…


#2

That is the general hope at this time:


#3

If you are doing SFP then in that sense it would count against you. Or if it took Premium Shipping away.
So far for me I still have Premium but I have nothing in the Tracking Report just a 92 something VTR.


#4

Hello, my account is currently in this state, the current indicator is 0%.
I suggest that you can consult the seller support.


#5

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#6

Mine too, I am showing 98.06% valid tracking (608/620 orders), but 100% are valid, accurate, and show as delivered. I opened a ticket with SS and they replied and said to send an email to Seller Performance. Ugh, what’s with all the glitches recently?


#7

Same issue. One order showing as invalid tracking. We checked and it was delivered in 3 days.