I’m trying to retrieve the profile(s) from a seller account, and the issue is that it returns an empty array instead of a full answer.
When I use sandbox and I register a new profile, it appears and I can use it, but for an existing account I simply have an empty array. The account in question has almost 30.000 produts and is registered in the FR, CO.UK, DE, IT and ES stores (EU Marketplace). Our API calls are correctly calling the EU url.
Is there anything that needs to be done (besides the login with Amazon?).