I’ve been experiencing ongoing difficulty getting approved to sell P&G products through Amazon Seller Central.

I submitted an invoice that fully meets Amazon’s requirements, and my requirements were altered, because on a normal seller application on of the requirements is 10-50 units! They outright wanted me to get 200 units right out the gate it was a big spend, but its fine i'm going to be a amazon seller until I the day I die anyway so its fine lol!

It includes over 200 units of my swiffer product

It comes from a verified distributor

Is dated within 180 days,

And includes all necessary contact information. My info that matches my seller account, and my wholesalers contact info

However, each time I apply, I receive the same vague response stating:

“We cannot accept the INVOICE that you provided because we are unable to verify the transaction with the supplier. The documents that you provide must be authentic and unaltered.”

I’ve reached out to my wholesaler directly, and he has confirmed multiple times over the past week and a half that no one from Amazon has attempted to contact him. I am confident the documents I submitted are valid and unedited!

In my opinion it just seems a little unfair to decline my applications on multiple occurrences without fact checking my invoices has anyone else had this problem, if so any suggestions on how I can get someone to manually review my application?

I respectfully ask that you escalate or manually review my application and reach out to the supplier if needed amazon support if you see this. Please forward it to the correct department. I need to get to the bottom of whats going on because everytime I contact amazon seller support they cant help me because they say

"Another team reviews the seller applications, and its no way for me to contact them"

which is odd.. how can i figure out whats really wrong with my invoices with vague answers, and nobody contacting my wholesaler? Im just stuck... I cant do anything right now.

I am trying to open a SAFE-T claim for an order, but I keep getting an error message that the order number is not valid. I have tried to enter the tracking number, but get the same message.

We were contacted by the customer about an issue with the product and sent a replacement. The customer then returned the original product to Amazon and received a full refund.

Please advise.

I am getting so frustrated with Amazon and they customer service. I sell adult products and “LORD KNOWS” I do understand that it’s in a restricted category. However I should be able to find my product within the Amazon catalog when I search from another page I can’t find my item “NO WHERE” but my inventory (says active) . No matter how I type it in Amazon search bar. I tried adding a coupon and discount to one of the ASINs, when I type the ASIN In I get a message saying “no item is found with this ASIN”

This what makes me mad, there are several companies on Amazon that sells the same exact product as me, have nasty words, and they can be found by ASIN, and Title.

Then I call Amazon and someone picks up the phone that speaks NO ENGLISH and now I have to smash the phone to my ear to understand what they are saying or hang up and call back and pray thy I get someone I can understand.

我的新店铺在3月31日进行了第一次品牌备案，被秒拒了，理由是品牌滥用。我在4月2日进行了申诉，case id为17522314621。亚马逊品牌团队在4月3日通过了我的申诉，表示我的品牌不构成滥用并且会给我一个新的case继续进行备案。然而到现在为止已经20天了，依旧没有给我新的case也没有任何进展。品牌申请的状态栏一直显示“不符合要求”，并没有变更成“已拒绝”或者“已过期”。目前我在品牌申请页面无法重新备案，显示我的品牌正在审核中。我很苦恼，我的新品是夏天使用的，这让我用无法我的品牌上架，无法发FBA。求帮助！