Dear Amazon team, I’m writing to express my frustration regarding the recent deactivation of my Amazon Seller account in the US.I previously had a seller account in Spain, but it was never active and has already been deactivated. The US account is the only active account I have, yet it was recently suspended due to alleged multiple accounts. I submitted a form explaining the situation, but I haven’t received any response since Monday.I’ve tried every possible contact method, and unfortunately, some calls have been abruptly ended by support agents, which I find unprofessional. Yesterday, I was even charged the monthly fee for a deactivated account, adding to my frustration.Please review my case and contact me as soon as possible. I’ve provided all necessary details and just want to resolve this quickly and fairly.Thank you for your time and understanding.

this is the second time in 4 months Amazon cut around $500 from my account under (other transaction) I opened case 4 months ago and nobody know why and for who this transaction, I called a lot but no answer, had anyone had this problem before?

On April 2 my Amz account was hijacked probably because that's a payment date and they were trying to get the payment.

I brought it to Amazon's attention on that date and they froze my account and proceeded to "sanitized" it.

When I opened Case 17527153991 and asked how I could get my April 2 payment I was told I'd have to wait for the next settlement period, April 16 for the accumulated net proceeds

April 16 has come and gone w/o a payment. And the "Net Proceeds" on my Payment page continues to read "0" even though I have had sales this entire period.

Today on the Customer Service phone I was told they would send my request for Review by the internal team. I explained I needed the money to pay bills now, and asked to speak to a Supervisor. I was told the Supervisor would call in 5-10 minutes. An hour later, no call.

I then called again and after the Customer Service person reviewed the notes she dis-connected.

I then did a Chat and was told I'd have to wait until the NEXT settlement period (April 30) for a resolution.

I couldn't be more upset right now.. Amazon's system was hacked but I am the one being repeatedly penalized

We are brand registered.

We sell our brand

Third party seller was authorized to sell our brand. Third party buys from us.

Listing for an ASIN was set up by the third party.

Now we as the brand owner wants to sell the ASIN in addition to the third party.

We go to Add Products, input the UPC and set up quantity, price, who will ship.

Question - how do we modify the listing - third party has not set up the listing with enough info. How do we modify or update the listing?