@Seller_SBIjJooGeXSQ6
Your account is currently under review as per section 3 of the Amazon Services Business Solutions Agreement. During the review, FBA shipment creation ability will be disabled and your funds will be withheld in accordance with our "Funds Disbursement Eligibility Policy":I was asked to provide Invoices , Identification , Bank Statements showing where I paid the distributor (I have a 60 day credit term) , Supply Chain Invoice (provided DHL Commercial Invoices & Receipts) from Distributor. This was for 3 particular ASINS. They have removed two of the ASINS and now they want they same thing for the 3rd, which was provided all at once. They emailed saying they can't accept these invoices and I must again provide the following below and highlight the ASINS and items.
I have done that but my issue is I can only provide the same invoice repeatedly as it is what the distributor has , nothing has been edited , redacted. So I need help . I have since resent the same invoices from suppliers supplier , the supplier's bank statement which shows where they paid the supplier , dhl commercial invoices and shipment receipts with highlighted areas.
I don't know what else to do.
Please send us the following required documents and information to verify your supplier’s supply chain: — Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier’s supplier, issued within the last 365 days — If you are not the brand owner, include an authorization letter and a complete set of documentation to prove a valid supply chain — If you are the brand owner, provide a copy of the brand registration certificate, and either your business license or personal identity cardThese documents must be authentic and unaltered. You may remove pricing information but the rest of the document must be visible. For ease of our review, you may highlight or circle the ASINs under review.
Please help I dont have a case number
