Hi everyone,Hi @Manny_Amazon
I’m a new seller trying to list my very first dietary supplement products. My brand is officially registered in the U.S., and I have obtained GTIN exemption under the Health & Household > Vitamins & Supplements category.
Here are the key details:
Brand trademark registered in the U.S. (includes dietary supplement classification)
GTIN exemption granted on April 11, 2025
I’ve also tried listing the product with valid UPCs — not just exemption route
My account is brand new, this is the first time I am uploading listings, and there are no historical sales or activity
The ASINs that are currently restricted or under compliance review:
B0F43W8SWN
B0F4894VFH
B0F487KC6V
B0F4DFN5V8
Related Case IDs already submitted to support:
17566824161
17569514361
The issue is: although I can see a “Request Approval” button, clicking it leads nowhere — no form, no place to upload documentation. Some ASINs instantly show status like:
“This product is under compliance review and will be available after review is complete.”
Listing becomes inactive and unsellable with no way to proceed.
Support only replies with:
“Your account does not currently meet the criteria required to list these products due to account metrics, distribution pathways of the brand, or other factors.”
I also saw an official reply in another thread mentioning Amazon is currently not accepting applications for supplements, but I’m confused why the system still allows listing creation (with UPC or exemption), then blocks it right away.
Has anyone run into this situation recently?
I’d really appreciate any help, clarification, or escalation guidance from other sellers or Amazon staff here.
Thank you so much in advance!