THIS IS COMMUNICATION FROM ONGOING CASE. THIS WAS THE LATEST "LEADERSHIP" SCAM RESPONSE. THIS CASE HAS ALREADY SEEN 20 MORE REPRESENTATIVES SINCE. NO OVERSIGHT. NO RESOLVE. FBA INVENTORY SCAM GLITCH. FALSELY CHARGED OUR 6 YEAR OLD ACCOUNT. THIS IS UNBELIEVABLE. FBA LEADERSHIP TEAM EVEN ADMITS IT WITH NO RESOLVE.

"Amazon

06:51 PM

03/14/2025

Hello Kirsten,

My name is Chelsea and I'm with Amazon Selling Partner Support Leadership. I understand you are requesting assistance with the Monthly Storage Fee charge that took place on 2/7/2025.

As we discussed, I originally consolidated the January 2025 report and the February 2025 report to reach a reimbursement number of $7,195.68. This can be confirmed within the attached spreadsheets at the bottom of my email:

February2025MonthlyStorageFeeReport.xlsx

Consolidation.xlsx

January2025-FBA-StorageFees-AmazonReview

During our phone conversation, I found the original charge that was made on 2/7/2025 within the Transaction View of your Payments report, showing FBA Inventory Storage Fee: -$10,343.32. This can also be confirmed within the link provided below (sign-in required):

https://sellercentral.amazon.com/payments/event/details?financialEventId=SVyDnZlikf2GtcI9R3gVZbgGcuowc9CSiRPNbiV5MKQ

I was (and still am, unfortunately) having technical issues with getting the reimbursement submitted tonight. So what I will do is review the case tomorrow to work on getting the reimbursement submitted for the amount charged.

I'll be honest, because this is a large dollar amount being submitted, it will have to go through a review/approval process to ensure the appropriate amount is granted. With my submission, I will provide my analysis, plus other documentation available within the account and within the case to help with the amount desired.

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

Were you satisfied with the support provided?

Yes

No

Thank you for selling with Amazon,

Chelsea K.

Amazon.com Seller Support

=======================================

MORE WAYS TO GET HELP:

Visit our Seller Forums for help from other sellers: http://sellercentral.amazon.com/forums

Browse all Seller Help topics: http://sellercentral.amazon.com/gp/help

To contact us again about this issue, please use the Contact Us form in Seller Central using the following link:

https://sellercentral.amazon.com/cu/case-dashboard/view-case?caseID=17188975841

Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

Attachments:

Attachments:

Consolidation.xlsx

February2025MonthlyStorageFeeReport.csv

January2025-FBA-StorageFees-AmazonReview.xlsx"

THIS IS PAGE 13 of 16 current automatic responses. THIS IS FEDERAL FRAUD.