How can we Update the status of an order?
Actually what I am trying to accomplish is I am using the “Other” option in Carriers for order shipment. When I enter the tracking # the order status (created by my own website through which I monitor the order tracking) moves to Shipped, so even after the order is delivered to the customer, it shows late on the customer panel and they can request a refund.
So I want to update the order status to “Delivered” so whenever I deliver the order, I can update the order status.
Note I am not using FBA or anything
Hello,
Steve from Amazon here. I am dropping a link below with some resources on the API Developer guide. After review of this resources, if you believe your API is not working properly, please create a ticket to Seller Support and provide me with the Case ID. I am happy to help monitor the ticket however the troubleshooting will need to be done by Seller Support.
Thanks,
Steve