I'm sure there will be more as we just got started going through them but so far the following ASIN's:

B07Z5BCLSB

B077568Y5L

B07F5KB3TD

B01LXYVY6D

B00IV7UK18

B07YSY18PJ

B075PZB671

B09Q11GWL6

All of them are branded, none of them are listed as generic but even still we're getting the generic error saying we can't list them when we try to add our offer. Anyone ever encounter this?

We received an Amazon order labeled "Signature confirmation recommended." We fulfilled and shipped the order on time, and UPS attempted to deliver it to the address but could not get a signature. It then forwarded the package to a UPS access point so the recipient could pick it up there.

While the item was awaiting pickup, a chargeback was filed for this order. I provided Amazon with all the information to represent my case.

Amazon funded this chargeback from my account, arguing that I did not deliver the package. The tracking showed that the package had been waiting to be picked up for over a month, so I had to request UPS return it. The package should have been returned automatically a week after nobody claimed it, but over a month had passed, and the tracking showed that the package was still waiting. Despite multiple requests, the package was never returned to us.

I tried to open an investigation with UPS to locate the package, but they closed it the next day because I'm an Amazon seller, and Amazon is the one who needs to request an investigation.

I've called UPS multiple times to try to reopen the investigation and locate the package, and I keep requesting its return. However, today, they closed the investigation again and sent me proof of delivery that does not clearly state when or to whom the package was delivered.

I replied to the chargeback team's funding decision email explaining the situation and sending them the proof of delivery provided, to no avail.

This is a USD 545 value item.

Order # is 111-2922278-4560221

I don't know what else to do to resolve this issue. Please help

Thank you!

$50,000 Of Lost Inventory- PROTOCOL FOLLOWED AND INVOICES SUBMITTED

At least 16 different Case IDs have been created over 20+ months.

Multiple cases have been merged and resubmitted due to Amazon rejecting invoices.

Despite multiple cases, Amazon has either rejected invoices, delayed responses, or failed to acknowledge the lost shipment. The situation remains unresolved.

Amazon delayed investigations, requiring additional documentation multiple times.

UPS had already acknowledged the package was lost, yet Amazon continued to refuse reimbursement.

Amazon’s reimbursement policy eligibility window may have expired, possibly leading to further rejection.

AMAZON IF YOU ARE READING THIS PLEASE ESCALATE

@Quincy_Amazon

Hello team,

There must have been a mistake. I am the brand owner of this product & Amazon is telling me that they are not taking applications to sell it. It is a brand new listing with 1 sale today when it became Active. Suddenly it got deactivated & now I cannot even apply to sell it. Not sure what went south. Case ID 17508659721