大家好！我们在5月27日的时候收到了一则警告 [销售政策和卖家行为准则（操纵搜索结果或销售排名）]：
Dear seller,

We are notifying you that we have detected a policy violation that negatively impacts your account health. If left unaddressed, this may lead to account deactivation.

Why did this happen?
We are contacting you because you appear to have violated one or more of the following Seller Code of Conduct requirements on Amazon.com:
– Influencing customers’ ratings, feedback, and reviews
– Manipulating Sales Rank
– Artificially inflating web traffic

Prohibited behaviors on Amazon.com include, but are not limited to:
– Hiring 3rd parties to try to improve ASIN rank or reviews.
– Sending packages to addresses where the recipient does not order or expect them.
– Soliciting or accepting false or fraudulent orders.
– Placing orders for your own products.
– Compensating buyers for purchasing your products (including claim codes).

Has this message been sent in error?
If you believe there has been an error, please submit an explanation by following the guidance in the “Next Steps” column next to the policy warning on your Account Health page. Your explanation should include the following information:
– Evidence or examples that demonstrate your account complies with our Selling Policies and Seller Code of Conduct.
– How your account has not violated our policies.

由于我们再5月23日的时候，意外地叠加了社交促销代码和优惠卷，共计90%off的折扣给我们某个产品带来一两百单的订单。销售排名也急剧上升。 因此我们认为这个促销叠加是造成这个警告的原因。

我们一直围绕这个促销叠加的问题来写**【根本原因】【已采取措施】【预防措施】**，目前已经提交了_8次申诉_，每次都是得到同样的回复：
我们已收到您提交的内容，但其中未包含“账户状况”页面上针对此警告要求提供的信息，因此目前这些信息尚不足以让我们移除您账户中的排名滥用警告。

我们是简单运营，没有进行其他违规操作（如刷单等）。我们现在已经不知道该如何是好。已经线上和电话亚马逊团队沟通过好几次，但是没办法能够确认到是否就是这个原因导致收到警告。我们担心申诉一直写不到亚马逊的要求上，使我们账号一直存在风险的状况。

非常感谢如果大家可以给我们一些指导！