We’ve been selling on Amazon since 2013. We have a few brands on the platform and actually manufacture the products we sell here in the USA.
We have seen the markets we serve get very competitive with the influx of chinese sellers. For the most part we coexist pretty well though they seem to pull all kind of tricks to manipulate the platform
Had a new chinese competitor pop up using our trademark inappropriately. We dinged them for it, Amazon agreed and suspended the listing.
Received this email from them this morning (I edited some content to remove identifying information)
We were warned by Amazon of infringing your trademark, we are sorry about it and we had delete the keywords of your trademark and please consider to retract the claim from Amazon(Complaint ID: **************).
We recommend that we should do Amazon business peaceably and don’t mess it up.
We had several trademark on Amazon for same type product, we have the lowcost material and cheap manpower, if there are any other improper competetive behavior, we may try to manipulate the market price.
Normally we will retract a claim as most infringers fix their listing and life goes on. But this email has really irritated me.
Would there be any benefit to reporting this to Amazon? Or should I just ignore it.