We have been approved and currently live on the appstore in the US and Europe however any new user trying to link their MWS with our app receives the following message;
“This Developer is not currently eligible for new authorisations”
1.) Error message new users see when trying to sign up via MWS
2.) Developer Central - UK showing Published
3.) Developer Central - US showing Published
4.) Marketplace Appstore - Showing Live and available in US
5.) Marketplace Appstore - Showing Live and available in UK
We opened a case 6 weeks ago and currently Amazon have failed to respond even when we send reminders on a weekly basis.
Has anyone suffered the same issue and how did you resolve it? We have updated the sign up process so unsure if it is something our end or we just need some eyes from Amazon on our case to switch access on for our clients.
Look forward to hearing some thoughts on this