Reason for rejection:

"The documents provided are not acceptable for Brand Registry. The images should not be computer generated and must be of the physical product you intend to sell on Amazon. We ask that you submit at least one image of your product or product packaging as part of the application. The submitted pictures will be used solely for the purpose of reviewing your application, and customers will not have access to them."

The images should not be computer generated and must be of the physical product you intend to sell on Amazon.

I‘’m very certain that the images not be computer generated and must be of the physical product I intend to sell on Amazon

My photos are not altered in anyway, taken from my phone camera and from multiple angles in my warehouse. There's no possible way they could mistake them as digitally created or altered. My brand logo is permanently print etched into the product and there are various angles to show this. But it was also rejected, So disappointed.

I really need your help, my case ID is 17519634311

@Seller_PIHyltK09pbl3@Seller_guPeMXBrBxqyU

Hello,

After we submitted the compliance documents, the status has remained "under review". Our products are about to arrive in the USA, and the case number is "17441487951".

Can anyone help? Our products need to pass the review so that they can be approved, and then we can start selling them.

Thank you!

I am trying to remove my stranded inventory to be disposed but I cannot because "an error has occurred".

My account has been deactivated and I want to remove my inventory to stop getting charged for storage every month. I do not want the items back, I just want to dispose the inventory to prevent charges from Amazon for storage.

I have been messaging amazon seller help with Case ID: 17549286771 and Case ID: 17173726381. The reply on the case ID says "This email address is not the correct channel to submit an appeal. Please follow the instructions below to resubmit your appeal to the correct channel."

I am not trying to appeal to reactivate my account. I want to remove my inventory to prevent amazon from charging me constantly.

@Atlas_Amazon

@Charly_Amazon

My shipment THEFT levels at Amazon have reached new heights.

FBA18TYKV7BX is my 20th shipment to have suffered losses in 36 months, totaling at least 1059 units LOST/STOLEN, of which 10 shipments and over 700 units were stolen in the last 10 months alone.

It also takes 8-10 weeks to just receive product, this before I can address the theft and that is a 2-4 week process in of itself. So, I am looking at 2 1/2 to 3 months to get my product into inventory. That which doesn't get stolen, that is. This is just simply unbelievable.

Its getting worse as time progresses. What product eventually gets through is used for back orders, my PDP bounces back-n-forth on a daily basis from shipments taking up to 3 weeks, "1 or 5 left in stock" before quickly becoming "Currently Unavailable", or Unsearchable altogether. This has now become the cycle I am tied into and it is literally killing my business.

Of my last 2 shipments of 150 units each, 152 are missing/lost/stolen, its mind-boggling! As a result, I have ZERO inventory. I have 2 shipment totaling 500 unit en route as I write, but based on current experience, it will take 8-10 weeks before they are received and there is no guarantee that the quantity that makes it through will keep my PDP up for more than a week... and then the cycle starts again

There is an obvious pattern here. I continually reach out to support and get none. My tickets are either ignored entirely, responded with script generated responses that have absolutely nothing with my issue and concern. If I ever get the option to phone someone, I am either hung up on, transferred into oblivion, or told any number of stories about someone calling me back - who never, ever does.

The simple fact of the matter is it's self-evident that what is happening is bordering on criminal activity. This activity is apparently going on unchecked at Amazon facilities and transcends any internal policies by breaking the law

I AM DESPERATE - I NEED TO SPEAK TO SOMEONE IN AUTHORITY.

2022

01. 03/15/22 - FBA16MGPZ5N5 - 201 units of 300 stolen/lost

2023

02. 03/30/23 - FBA176QZN2ZF - 116 units of 150 stolen/lost

03. 04/20/22 - FBA172MNLNX6 - Unknown units stolen/lost

04. 07/03/23 - FBA178MQRWF1 - 8 units of 150 stolen/lost

05. 08/01/23 - FBA17B0QWTBM - 1 units of 150 stolen/lost

06. 08/23/23 - FBA17C0Y2ZKS - 13 units of 150 stolen/lost

07. 09/18/23 - FBA17D9YL9M7 - 40 units of 150 stolen/lost

08. 10/10/23 - FBA17FTYRX3D - 39 units of 150 stolen/lost

2024

09. 06/11/23 - FBA17HW137NB - 5 units of 150 stolen/lost

10. 03/04/24 - FBA17S6TWT9W - 2 units of 150 stolen/lost

11. 04/02/24 - FBA17WGT1LPK - 119 units of 150 stolen/lost

12. 04/24/24 - FBA17YSWDQDK - 25 units of 150 stolen/lost

13. 06/24/24 - FBA184PT7F93 - 103 units of 150 stolen/lost

14. 08/19/24 - FBA18BCWB1XH - 120 units of 150 stolen/lost

15. 09/12/24 - FBA18DSTW3YD - 8 units of 150 stolen/lost

16. 10/09/24 - FBA18HBF8PCS - 23 units of 150 stolen/lost

17. 11/04/24 - FBA18KPXZ5W4 - 92 units of 150 stolen/lost

18. 12/05/24 - FBA18N0MK59Q - 78 units of 150 stolen/lost

2025

19. 01/22/25 - FBA18T5BX149 - 2 units of 70 stolen/lost

20. 02/10/25 - FBA18TYKV7BX - 56 units of 150 stolen/lost

21. 02/12/25 - FBA18V2FSMNX - 96 units of 150 stolen/lost