The Product Advertising API (PA-API) for Sellers is Shutting Down Aug. 31st


#9

This is the information I’ve received from the Associates team. Please follow these instructions to receive help:



If you are using the Product Advertising API in conjunction with the Associate program and have started receiving error messages stating that your account has been blacklisted, please contact Associate Customer Service. In the contact form, please provide your:

  • Associate Store-ID
  • AWSAccessKeyId used to call the API
Do not include your Secret Key id.

Contact Associate Customer Service - https://affiliate-program.amazon.com/gp/associates/contact?ie=UTF8&pf_rd_i=assoc_footer_content_newlogin&pf_rd_m=ATVPDKIKX0DER&pf_rd_p=&pf_rd_r=&pf_rd_s=assoc-center-1&pf_rd_t=501&ref_=amb_link_359035362_7
We believe that a small number of Associates may be affected by a planned deprecation of the MWS Seller version of the Product Advertising API.
Please note that changes made last year to the API may impact your use case for the API. See details - https://affiliate-program.amazon.com/gp/advertising/api/detail/api-changes.html

#10

Sharon, I did all this 2 weeks ago and never received a response.


#11

[quote=“Imaginator Press, Inc”]
Sharon, I did all this 2 weeks ago and never received a response.[/quote]
Please test again and let me know. I believe we’ve fixed this issue for you. Please be aware that it can take between 10 minutes to 2 hours to propogate, but I’d appreciate hearing back to know when it’s working.
Thanks,
Sharon


#12

You too!


#13

[quote=“Imaginator Press, Inc”]
Looks like it’s working now. THANK YOU SO MUCH!!![/quote]
You are quite welcome. Have a great weekend!


#14

Looks like it’s working now. THANK YOU SO MUCH!!!


#15

So what is the actual date the seller PA-API will be shutting down? It seems to still be in operation 6 days later – has the date been extended, and if so what is the new date?


#16

My understanding is you no longer have access to the “Seller” version (which had much more information returned) but the “Associate” version continues (you won’t get seller ids, etc etc etc. The actual API won’t shut down, just the functionallity will change. I haven’t even bothered to try to be honest.


#17

I’ve created new keys for associate use and that version is alive and well.


#18

If you are a Seller AND an Associate, do you need different keys for the 2? i.e the now 2 different/separate APIs (P API for sellers and ‘new’ PA API for Associates).

Where (link) did you generate new ASSOCIATE Keys?

All my Associate sites went down (were blacklisted from previously being whitelisted) on the 1st, even the ones using the NEW PA API, which should still work, but it does not. BTW, My (new) MWS SELLER apps are working fine… ?:expressionless:

I contacted Associate Support (link per Sharon, Thanks, Sharon) several days ago, but no response yet.


#19

https://affiliate-program.amazon.com/

While it may be possible to get the keys fixed after all I’ve seen it’s just easier to use a different email address and get new ones. DO NOT use the email address linked to your seller account or used for the old keys …

As I suspected it doesn’t matter which API version … in relation to the date of the version … we +thought+ we were calling. We were still calling either the Seller or Associate +version+ of the PA API based on how Amazon classified or keys using our email addresses.

Example: I could call either an older API version date like 2010-10-01 or the 2011-08-01 version date like an Associate but still be considered calling the Seller PA API. Associates ccould/can only call the 2011-08-01 version date.


#20

+While it may be possible to get the keys fixed after all I’ve seen it’s just easier to use a different email address and get new ones. DO NOT use the email address linked to your seller account or used for the old keys …+

Yep, that’s what it needed - a new Key (and account) NOT linked to my seller account… Working now, Thanks!


#21

Well it appears my Amazon Associate account has been throttled. I had no idea this was going to happen. I’m getting the error message below.

There was a problem with your Amazon API request. This is the error Amazon returned:

RequestThrottled: Request from blacklist_A3JVDG9FQ0FJBW is throttled.

What do I do? Who Do I contact? How do I correct this. All my amazon sites are not working.


#22

Hi Sharon,

You had cleared my throttling before and now it’s happening again, not sure if it’s just a glitch in Amazon, because you had said I was all straightened out and would not have any other problems, but I seem to be throttled again.

I replied to your previous contact, please check your inbox, as over 50 sites are down again.

Thank you


#23

Are you a Seller AND an Associate and using the same keys for both (api’s)? And perhaps were previously whitelisted?

If so, you need new, separate keys for the Associate sites/api’s to ‘separate’ it from your seller keys.

You may need to create a new (free) Associate account/login to get the new/different keys…

Worked for me (and some others), YMMV. Good luck.

BTW, I also opened a case regarding this at the Associate support link Sharon posted above about 2 weeks ago. No response yet.


#24

Hi Sharon

Once again all my websites are down, unable to pull anything from Amazon. This was all resolved late August but now since yesterday all 40+ websites are like lame ducks.

Pl. advise.

Thanks


#25

Hi Sharon

Since Sept. 17 my websites are down again. I have opened case with Associate Customer Service and Sellers Support with no response.

I wonder what is it now that has made by websites made lame ducks.

I would appreciate your guidance.

Thanks


#26

Great advice! Thanks. Just posted on the old developer forum.
~Sharon


#27

FYI - The old MWS forums now appear to be offline along with the rest.

I read what you posted there, PLEASE keep working on upgrading the P API (Alternate Versions would REALLY be nice), and hopefully my across the pond friends will be able to get over here. Otherwise they’ve lost posting …

Also I know there’s a big message on the main forums page but we developers never go there. We start in the MWS forum. So +if possible+ a re-post there would let everyone know it’s closed, thus explaining why they can’t reply (like I tried to your post) and would be nice.

Well back to work.

Thanks for all you people do!!


#28

Update: In preparation for deprecating the seller version of PA-API, some users may notice that they are being throttled to the point that they cannot continue using it. The throttling will produce a blacklisting error. This is happening to users who have not complied with the repeated attempts to contact them and ask them to identify the seller accounts for which they are using the PA-API data. Many users have AWS accounts that do not directly map to seller accounts; these are the accounts that are affected as well as invalid seller accounts that have been blocked or do not have valid sales or credit card data. Only valid Amazon sellers may continue to use PA-API until the end of August.

If you have a valid, unblocked, Amazon paid subscription seller account that has active offers and recent sales, and the AWS key that you’re using for PA-API is not tied to this seller account, and you did not comply with the request back in May to contact us and allow us to make the connection between the two accounts, you will likely be blocked in the coming days. This is an attempt to persuade you to contact us and acknowledge that you are aware of the upcoming final shut down of PA-API for sellers on 8/31/2012.

If you are an Amazon Associate, you should be using the Associate version of PA-API, which is not shutting down. For information, go here: https://affiliate-program.amazon.com/gp/advertising/api/detail/main.html

If you are experiencing problems, or if you’re not sure whether you will be impacted, please contact us. If you have valid Amazon seller usage, let us know; we will restore your access for the remainder of August. Here are the MWS portals for the affected regions. Just click on the contact link on the left-hand navigation pane, sign in with your valid seller account, and tell us your AWS key that you’re using to access PA-API. We will reply within one business day.

MWS regional portals
• CA: http://developer.amazonservices.ca
• DE: http://developer.amazonservices.de
• FR: http://developer.amazonservices.fr
• JP: http://developer.amazonservices.jp
• UK: http://developer.amazonservices.co.uk
• US: http://developer.amazonservices.com

All sellers must move from PA-API to the MWS Products API before 8/31/2012 as PA-API for sellers is shutting down.
Thank you,
Sharon