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🌟 Let’s improve your detail page together! 🌟
by Seller_zukQNO61PzGck

Hi Sellers,

As we are all aware, your detail pages can make or break your success on Amazon. It can be incredibly difficult to try to figure out what to improve when you have been working with products for a long time alone. We're starting this thread to help each other optimize listings through peer review and shared insights.

There are TWO ways to participate:

📝 SEEKING FEEDBACK? Post your ASIN

  • Tell us your product story: Is there something special about your product that’s hard to capture on the detail page?
  • Mention your target customer: Who are you trying to reach?
  • Highlight any current challenges: What barriers are you seeing in getting the detail page that you want?

🏆 SHARE YOUR SUCCESS: Share your ASIN

  • What makes your detail page stand out: How did you make your products best features center stage?
  • Which elements have had the biggest impact: What areas have you seen sales spikes when the detail page changed?
  • Include any testing insights (A/B testing): Were there any specific strategies when developing your options?

The goal is practical, actionable feedback from fellow sellers and even some from your Community Managers who understand the challenges you're facing and have tools you might not have available!

Get posting everyone and lets improve your Amazon Catalog one ASIN at a time!

-Glenn

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Please can someone kindly help!

I live in the UK and I recently set up a US Wyoming LLC / with a 2nd virtual business mailbox through Bizee (infile) registered agent.

I then set up a business bank account with Wise bank, with the same virtual business mailbox address for my business 'trading' address.

I recently received a message from Wise saying "unable to verify your business 'trading address' we need a utility bill (last 3 mths).

  • So I sent a utility bill from my home and changed the address to my home: This didnt work
  • I then changed the trading address back to my virtual mailbox and sent my business licence: Didnt also work
  • I then sent the USPS mailbox application form from my reg. agent : This didnt work also

Wise is still rejecting all my documents saying " trading address verfication still needed".

I dont understand what Im doing wrong and Ive spent 3 weeks + on this now, trying to work it out, instead of focusing on finding my first product, its becoming really stressfull. Please can someone help!!

TLA UK

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Help, my new store needs to be reactivated, but I don’t know how to activate it.

The performance notification emails or links provided by customer service always redirect me to the Account Info page. It displays "You currently have limited access to Amazon selling services," with a "Reactivate Account" button below. After clicking it and proceeding to the next page, I click "Edit Information," but it prompts me with "You are currently undergoing another verification. Please retry once the verification is completed." I’ve contacted multiple customer service reps, and they’ve confirmed there’s no ongoing verification. So, I still don’t know what to do—it feels like I’m trapped in a dead loop. Now, email cases are mostly handled by bots, and human customer service just says it’s being processed. It’s been over ten days already.

What should I do now? Customer service doesn’t seem able to resolve my issue, and I have no idea what’s supposedly being verified.

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Everything was working great with the bank account i was using with amazon for six months until I received a notification stating that I can no longer receive payments, so I re-added my bank account information. However, it was denied, so I opened a support ticket for a human review. They responded with the same help articles available online. I called again and requested an escalation, then visited the bank to gather all the necessary details, which I provided to Amazon. Despite this, nothing was done for a week. When I called back, they told me I needed to wait 15 days for the review. I submitted another ticket, and they mentioned that it's under review once again. It's now been over 30 days since I received a payment from Amazon, and we are currently waiting for over $2200 in owed payments.

This could be resolved very simply if Amazon would just have a human review the documents and the tickets.

All the provided paperwork and bank statements Clearly show the last 4 digits of my bank account, name and address of the LLC.

current case id 17267072861

old case id 17108703391

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Auto Messaging: How to remove?
by Seller_EMmEJJHRGcSnn

Hello, I wanted to know if there is a way to remove auto messaging from out messaging system?

The issue we are experiencing is where when an employee is out of office and auto-reply is set up in their Outlook account, the Amazon customer sending a message is also receiving this auto response. How can we remove this auto-reply from outlook going back to Amazon?

Is there a setting in Amazon to not receive replies from this particular email, or would I need to work this from Outlook?

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Does anyone know how i can sell on amazon.co.uk under this account that is .com? I did have .co.uk enabled but it says "Terminated" now beside the .co.uk seller central in my global accounst dashboard - how do i get this enabled again?

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@Seller_RSwABJNHpHnEZ

Please look into this. Order # 111-2839249-2116227

Buyer said they never got the package even though it shows it was delivereed. This tracking number was a duplicate use from USPS and so the buyer was concerned from the start. Feels like the buyer is scamming us. They opened an A-to-Z, we LOST THE CLAIM, we were debited the amount for the refund. Unreal.

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Generic Brand Issue
by Seller_NUFH55K7A7jnk

Hello,

Is there anyone who can help us in the serious matter, we are not able to change our generic listing brand, even we provided all of the details to the team but nobody is helping us in this matter even everything is align with amazon policy we have branding on product and on packing but still getting irrelevent response

Please help if here any amazon support team member

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Buy Shipping Not Allowing Shipping to PO Boxes
by Seller_tltjh6QSyzuC8

Rec'd an order to a US PO Box (verified can ship via USPS) but no USPS option given in Buy Shipping. Only ship by Amazon. It falls within delivery time frame provided and is only a 4 oz package. What gives Amazon????

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Automotive Fitment Manage
by Seller_WjMvlxOW0Mcso
Amazon replied

The application for Automotive Fitment Manage data entry was rejected. I contacted the above email half a month ago but have not received a reply. As an auto parts seller, I urgently need this function. I hope to get help from the relevant team. Thank you.

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Amazon Buy Shipping Changed
by Seller_D9PMmaFH8dv3L

Has anyone else noticed this morning that the Amazon Buy Shipping Changed the printed labels are huge and now printing an additional item detail page as well. Does anyone know how to fix this issue

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