tried to list a product but was rejected many times, the reason: The document provided includes information that does not match your selling account. Please provide an invoice that reflects your business name and address.
The truth: they do not know how to read a Canadian invoice. they thought the issuer of the invoice is my company???the bill to xxx is my company and address
Tried to explain this to the managers and they added notes to my case and promised it will be fixed
and today i got another rejection with the same reason.
can someone teach them how to read??? seller support is not helpful, not at all\