Standard Size Items being routed to oversize FCS


Hi, All of my standard size items go to one location. However, there are two standard items that stubbornly ship with the oversize items separated to three locations across the country. I noted that I am getting charged the correct fulfillment fee, but on the FBA calcultaor page the dimensions are listed as being oversized. I have never been charged oversize and I made a remeasurement request and the product is and has always been standard sized. I opened a case with this (a few times) and always reach a wall. Any one that knows how I might fix this? Thanks


We are facing the same exact issue with only 1 of our items. Of course opening cases is pretty much useless. I am hoping someone can provide us a solution.