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Hi, Please note that we replensihed inventory from AWD to FBA and these shipment IDs have discrepancy in them. We dont have proof of delivery to provide because they were sent from Amazon warehouse and distribution centre to Amazon FC. Can you please open cases for these shipment IDs and provide us reimbursements for the units lost here.

FBA184NH58PM

FBA1805357QZ

FBA185BC5P3K

FBA18853C4XF

FBA18BF1VMX5

FBA1804NKWNG

FBA18CVQW6CY

FBA1860LRH19

FBA18FY0TSNP

FBA18FXYKC77

FBA186R6DRHW

FBA18FBPG3MQ

I'm an FBA seller and Brand owner but losing featured offers once a week or once every 2 weeks. when this happens my sales drop 99% almost no sales I think they can only buy with ppc.

ISA-11652681296

STAR-UXEEEE32XX4S4

Trailer Number FSCU8997412

case ID 16585876491

I hope someone can help us on this .

AWD shipment arrived on 4th 3 days before than the cutoff day as 19th OCT

39 days past since delivered, (AWD said need 10-14 days)

case opened on 1th,12 days past no one help only ask us to wait.

It's hot sales season, we can't wait any more

please someone help do something put the items on shelves please

Hi all. I have approved and published A+ content. I've applied it to my ASINs in the A+ content manager. However, when I look up my listing, the A+ content isn't visible. Am I doing something wrong here? Has anyone dealt with this issue before?

Thanks a lot for the help and happy selling!

I'm seeking assistance with an ongoing issue regarding an AWD shipment. The shipment was delivered on October 4th, but Amazon has not yet confirmed its receipt.

This AWD shipment was sent as part of ISA. However, Amazon claims the shipment wasn't part of the ISA, which contradicts our documentation.

We've provided a Proof of Delivery (POD):

1. Our POD shows an Amazon Freight pickup.

2. The Bill of Lading (BOL) on the POD's second page is Amazon-confirmed.

3. The BOL clearly indicates: STAR-UXEEEE32XX4S4 is part of ISA-11652681296

Case ID: 16585876491

Can anyone help resolve this situation?

AWD 40 days no signing

STAR-UXEEEE32XX4S4

AWD has not signed for receipt since October 4th, and there is no solution. Both AGL and case said that they are under investigation, Black Friday and Cyber Monday are coming, what should we do? Packing list, pod and other certificates have also been submitted, with no effect

I have an AWD shipment note, which shows that it was delivered on 10/04. Now it's 11/12. This was delivered before the 10/4 deadline and I need the equipment! I contacted CS, but I got nowhere. I have contacted AGL - they are "investigating" whether the shipment was shipped using Amazon.

In the investigation of the Amazon case and AWD staff, they have been asking me to wait. The product has been out of stock for a month now, and I am afraid that there will be no product sales on the Black Five network, which is a great risk of lagging sales. What should I do? Please help, thank you.

AGLShipment ID STAR-STAR-UXEEEE32XX4S4

Use case ID: 16585876491

Hello,

I am currently facing an issue with premium A+ content for almost a month.

I done what the rule required, Premium A+ content was not granted on my seller's account .

Someon can check and escalate it?

Thanks in advance!!

CASE ID:16598384851

I have a terrible "no longer needed" situation. Customer sent it back, but sent it via UPS (got to love those prepaid automated shipping labels). The problem--> it's my PO Box. UPS wouldn't deliver and sent it back to the customer. Is there any way to get my money back for this item? The package didn't arrive back to me. Why is it even possible to create a UPS label addressed to a PO Box if it will never be delivered? Somebody please help me or illuminate my path on this one. Thank you!