Someone help me with my account opening


hello good morning, someone help me with my case, I need to finish the procedure of opening my account, but they always send me this email, and I have sent them everything scanned.

they always send me this email back
We could not verify the bank/credit card statement you provided because we do not accept screenshots.

Within the next 30 days, login to ( and upload a bank or credit card statement with visible credentials. The document must show the information listed below:

– Name
– Billing address
– Bank information
– Issue date