Dear Sellers,

I need your help or advice!

I am a new brand owner and have beening created several listings on a product for sale in Amazon but haven't been able to get them published sucessfully. The reason Amazon holds is that my product was identified as an unregistered pesticide or a product that makes pesticidal claims and is unregistered from Evironmental Protection Agency, which focuses on agricultural relevant issues, especially on pesticides.

The reality is that my product is made of viscose that is a semi-synthetic fiber made from natural cellulose, typically sourced from wood pulp (like bamboo, eucalyptus, or beech). It sits somewhere between natural and synthetic, and it has unique qualities that make it stand out.

To make further efforts, I have tried hard to eliminate words on the detail page of the product that might cause problems, like anti-bacteria, and the like. Also I appealed. Currently, I have failed the appeal.

Please help and let me know if you expereinced similar problem and how you resolved it.

Thanks a lot.

Hi everyone,

I wanted to ask if anyone here has experience with the issue mentioned in the subject – Amazon's Dietary Supplements Policy compliance.

I received a notification from Amazon at the end of January [2025] stating that I needed to get laboratory tests done for my product (at an Amazon-accredited lab, ordered via Seller Central – just for context, I had already conducted private testing three times before launching the product) to be compliant. I accept that Amazon can require such things, and I actually believe it's the right approach.

My deadline was set for April 29, 2025, and I received the notification on January 29, 2025. However, my listing was already removed on February 19th.

The laboratory procedure took some time. I received the results on March 24th – my product passed all the tests successfully. The lab uploaded the results directly to Amazon, and I reported this through Seller Central. Since then, there's been silence. The case is marked as 'in progress,' and whenever I ask support how long it might take, I get the standard 'soon' response – and I already know this could very well mean weeks, or even months.

Has anyone else experienced this? Do you have any insights or advice to share? I'm particularly interested in how long reinstatement took after submitting passing results and if there are any tips for speeding up the review process.

Thanks in advance!

I've seen similar discussions, but most asking if UPC is required and not the other way around. I've also seen some conflicting information outside of the forums, so I just want to put this out there, thanks in advance for any input.

We have completed Brand Registry for our company, and have a UPC from GS1 printed directly on our product. It's private label product, created by us, so there will not be any others selling with this same UPC.

Is the FKSKU, ASIN, (or any other labeling) required to be added? The product is setup as FBA, and when creating the shipping instructions the Information/Action is 'Prep not required / Manufacturer barcode'.

I think we're good with just the UPC, but I keep seeing other posts indicating that FNSKU is required.

Much thanks.

I have been trying to fix my account for a month. Issue Account Services under account information is roaming. I need to change from individual to professional account, please help. I have logged in from multiple devices and browsers. I have reached out numerous of times.