You must be really new…

Amazon requires a retraction from the company that filed the claim. That is how it is. Also, A copyright does not have to be registered to be valid. No number is required.

It is up to each seller to ensure they are not infringing on others IP. If you are selling crap from China there is your answer. They have no IP laws that are enforced there. Here we do.

https://sellercentral.amazon.com/gp/help/help.html/?itemID=G202017130&ref_=xx_G202017130_a_r0_cont_sgsearch&referral=A3V9MCNBC5IGO3_A2X0AB7AQN4IXK

Have fun.

Amazon is smart. It has lawyers who understand the law.

If you infringe a copyright, trademark or patent, and Amazon is notified and allows you to continue to list it, Amazon can be sued for infringement.

If Amazon kills your listing after being notified, the purported rights owner and YOU have no case against them, not even if the report is a lie.

so much bad information here. OP i understand your frustration. this has happened to many of us. anybody can contact Amazon and claim infringement without providing a shred of proof, and Amazon will shut down the listing without ever launching any investigation whatsoever. as for some claiming that Amazon is against IP infringement, they have NO CLUE what they are writing about. there was an explosive article to hit LA Times last month highlighting how Amazon has reaped huge gains from allowing Chinese sellers to sell cheaper knockoffs under branded listings.

at the end of the day there is no rhyme or reason to the whole IP infringement game. listing assassins play it all the time against competitors and win. Amazon is the wild wild west where the rules are not the rules. below is a letter i received this weekend from Amazon after shutting down a laundry list of ASINs because of an entity claiming infringement. i guess they were bleeding so much money they decided to disregard the IP claim and turn the spigot back on. where it gets more confusing is where someone in the department is unaware that the ASINs are being reinstated so they refuse to reinstate my listing demanding that i provide a letter from the claimant.

we are literally in Oz!

"Hello,

In our efforts to protect our community, we sometimes err on the side of caution. We are sorry for any inconvenience this has caused.

We reinstated the following content:

,

Sincerely,
Seller Performance Team

I think OP is stating a competitor filed a false copyright infringement claim to stop sales. And, Amazon believing any email and fake claims takes down his listings.

This is what a fake copyright infrigement claim looks like.Dear amazon they are infringing please make them stop this is our number 123456 Our email is blah blah @ fake email dot com. Then amazon will email you saying you have infringed on someone s copyright/trademark please contact them at email blah blah at fake email dot com you have been suspended . How can you contact a fake company and fake email with a fake copyright number?
Unbelievable!

The same thing happened to me. I am the owner of the artwork and design of my item. I sent Amazon a professional email with all of the required documents and I kept getting the same script emails back. Then a week or two later they emailed me saying they had investigated and reinstated my item. It took another week for my item to become officially active again in the system.

Now I am afraid of reporting the real infringers, worried that they will do this to me again and my account health will be negatively impacted. There should be a way to register your item as an official copyrighted product, to safeguard it from sabotagers. I am also registering for Transparency, but I doubt it will protect me from this.

If you share or give us an idea what the product is, forum members can help you determine if the claim is legit and what direction you need to go.

stop emailing seller performance for answers.

i am impressed by the solution oriented and understanding responses I’ve seen in this thread. typically not the case here. The_Party_Farty thank you for that letter. i am definitely going to archive it for later use because i am 100% certain i will come across more infringement claims that are accepted as truth by Amazon with no investigation.

Copyright, Trademark and Patent Infringement is NOT okay on Amazon. You obviously violated Amazon policy. You can’t just steal another’s work for your own personal gain. One more IP complaint and you will probably be suspended for life.

No one in their right mind advocates or even argues that neither Copyright, Trademark, nor Patent Infringement is okay. To continue arguing this is synonymous with beating the air. What is true and my personal experience is that anyone’s claim of infringement is adopted as truth the whole truth and nothing but the truth in Amazon’s eyes even without the benefit of an investigation.

As a real example, a holiday competitor accused us of selling a device housing a level 3 laser when all of our documentation supported the fact that we were selling a product housing a level 2 laser. So what happened from the claim? Do you think Amazon asked us to provide detailed documentation? Do you think they held the claimant to providing supporting evidence of their claim? Of course not. Immediately our listing was shut down and all of our product had to be recalled. We missed the entire holiday sales volume and Amazon eventually got around to reinstating our listing in the next year. We lost thousands all from a baseless claim of a competitor.

And so it is Amazon policy to execute justice swiftly without evidence of anything. Doing so protects them from the possibility of liability. Competitors know this and abuse this system all of the time to gain market advantage. The question many have asked themselves is “if they do it to me, shouldn’t i do it back to them?” Some hold to their own system of morals and ethics choosing against eye-for-an-eye. Others spit fire for fire. Like I say, we are playing in the wild wild west.