I don't know what happened this week with AI and the back-end of inventory.
I set up shipments to go out to Amazon. A few days later, when shipping went to ship items out, they were all errored because of "high days of supply" items.
These are hot sellers that were out of stock. Since our items are handmade it can take 3-4 months to restock, so when they sell out they are out until the next build. The demand is based off of a 90 day sales flow historically. There is no aged inventory involved here. In fact, some items are flagged as "low inventory" and I still couldn't send inventory in. Thank goodness we have exemptions on these because automatic low inventory fee there.
Not only did this not error when I set up the shipments, but they seem to be pushing to use AWD which we will not do due to lack of inventory loss accountability and basically we just don't have the inventory.
We did start using Supply Chain Portal so now not only do we not have enough inventory to fit the next 90 days of demand but I can no longer use SCP for these products. Someone really needs to fix this mess!
Pinned by community manager