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What was your greatest accomplishment this year?
by Seller_GEZPMc4CeQfh6

Anyone else feel like they blinked and 2024 just flew by!? 🚀 As we have only a few more days left of the year and getting ready to gear up for 2025, it's time for self-reflection.

What was your greatest accomplishment this year?

  • What challenge did you triumph? 🏆
  • Was your 2024 sales goal reached? 🎉
  • Did you create awesome and effective ad campaigns to gain new customers? 🎨

Whatever your milestone, big or small, we want to hear it in the replies below!

Let's end the year with some positivity and motivation to kick off next year with a bang! 🌟

4 votes
3 votes
226 views
16 replies
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In 2008, I bought a DVD of Spider-Man comics from Amazon. In 2014, I sold this item on Amazon. I marked the listing for deletion after sale, as I only had that single copy.

About a month ago, over a decade later, Amazon accused me of violating intellectual property with the listing for Spider-Man DVD. Without me knowledge & against my consent, Amazon somehow maintained the listing for the product that sold back in 2014.

I've gone back & forth with Amazon reps for weeks. Amazon policies apparently prevent them from understanding the issue or being reasonable. Amazon has not provided even a shred of evidence that I violated IP in any way, shape, or form. None of it makes any sense. Reps keep repeating irrelevant policies. I don't want to relist the item. I only had one copy & I sold it over 10 years ago.

To add to the inconsistency, Amazon has not charged me with IP violation for the many other items I sold back in the day. I sold a DVD of X-Men comics in the very same transaction as the DVD of Spider-Man comics. I would greatly appreciate even a touch of coherence.

I'm prepared to pursue this matter to the utmost extent of the law & have made the necessary preparations in that regard.

4 votes
2 votes
315 views
7 replies
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Got charged a professional seller fee
by Seller_16wfK1e7L84VA
Amazon replied

I'm new to Amazon seller, I wanted to set up as an Individual seller but I wasn't given that option when I was setting up. Amazon automatically set me up as a professional but I was unable to change it to individual until it had been approved.

My account got approved and I was charged the professional sellers fee straight away before I had a chance to change it to the individual account.

Does anyone know if I'm able to get my money back? And if so, how to go about it?

Thank you, I appreciate any help!

0 votes
0 votes
4 views
10 replies
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Not received payment from Amazon!!!
by Seller_hEgH9CQgIH9SO
Amazon replied

Please help me, all payments made by Amazon after November 20th have been credited to the account. In the case, the customer service initially admitted that the payment failed, but later denied it. There have been a total of 9 outstanding transactions, please help me!!!

0 votes
0 votes
3 views
2 replies
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Submitted bank statement document to verify deposit method. However, AMAZON declined and sent a performance notification requested for company charter and proof of address, link notification: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b.

The notification asked seller to submit the 2 above documents via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render. However, they are stupid enough to not check the link prior sending out, the link is not accessible by seller

Opened cases 16900288131 and 16900194101 to ask why the link is not accessible, but Amazons associates continue to be so responsible and leave the case with no response.

Note:

The seller has been submitted the bank statement multiples times, and amazon did sent several notification request for submission of company charter and proof of address. Always, these notification requested seller to submit these document via some stupid link that are not accessible by seller. In total, 6 notification was sent, required for submissions of the documents via the link provided, but how ironically these 6 submissions links are all can not be accessed by seller. Seller opened 3 cases already to informed AMAZON about their stupid link does not work, however all was left abandon and eventually solved nothing. The issue has been going on nearly 3months. The SPS team at first, amazingly charmingly accused seller of lying for not being able to access the link provided until the seller provided screenshot as proof. Then they transferred the case to some internal team for weeks, and so helpfully, after weeks of waiting, seller finally got the response from internal team saying that they are not responsible for these issue and deny to solves these problems and closed the case. Case ID: 16745611481 . What an amazing support

AMAZON is doing such an amazing job of making the same mistake for 6 times without realizing their issue and continues blaming this on seller. Who give a f**king care about these seller, AMAZON link does not work, Seller endure the consequences - stupid sellers. We, as the SPS team from AMAZON, gonna just support you when we are happy, it just 3 months that your problem has not been solved yet. So seller, we just have not solved your issue in just 3 month so far, we "kindly request you to wait for a response", probably we gonna take month to respond, and surely well will deny to solve this issue simply by saying this is not our responsible to handle or we gonna blame this fault on you - stupid seller.

Below are the 6 notifications and link for submission of your document - sellers, but probably you wont able to access seller, and AMAZON gonna send you another 600, cause we love to see you suffer while taking your money :))). Kindly wait for another 600 notifications.

  • Notification 1: https://sellercentral.amazon.com/performance/notifications/34b71a28-50cd-3a19-9a43-4dd2bb0b3bb6 . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 2: https://sellercentral.amazon.com/performance/notifications/97192228-3a7c-329a-8af9-d684eeca01ac . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 3: https://sellercentral.amazon.com/performance/notifications/0689ffc9-8a6c-3ddd-b0e3-83531d728b0d . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 4: https://sellercentral.amazon.com/performance/notifications/9b63bc70-b3b7-324a-ab70-a3c3f68d66bd . Requested seller summited these document via this link: https://sellercentral.amazon.com/sellerwallet/
  • Notification 5: https://sellercentral.amazon.com/performance/notifications/bf0f02f0-35b2-3f9d-9320-c021de3c657b. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render
  • Notification 6: https://sellercentral.amazon.com/performance/notifications/849cf68f-a9f9-4804-87f3-409f18875868. Requested seller summited these document via this link: https://sellercentral.amazon.com/mario/sellerwallet/seller-wallet-kyc/regional/node/info-required/render

@Seller_aEROSwwdnzGiU, @Seller_1KYLYkgAlu4xX, @Seller_37l8i4vuvugjG, please confirm will AMAZON need these document to verify the deposit method or not, if you do pls provide a mean for seller to submit instead of spamming seller's email box like this.

0 votes
0 votes
4 views
2 replies
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CAD Subbscription fee Refund
by Seller_Wvz1tEYhNCwlb
Amazon replied

Can a mod please help out since I have been waiting since October for help.

CASSE ID 16543346061

I just need our CAD subscription fee refunded as we have never and do not plan to ever sell on the Canadian marketplace. Not sure why this is such a hard topic to grasp.

0 votes
0 votes
7 views
4 replies
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Removal Order Detail Report
by Seller_nVwxi7Iy49BZU
Amazon replied

On the removal order report (view online) there is the "Order Source" info.

I am trying to find out what the "Seller-initiated Manual Removal" is. I am assuming its my unsellable returns automation, but there is also a "Amazon-initiated Automated Unfulfillable Removal System".

Just trying to find out about this "Seller-initiated Manual Removal" source on this report.

Thanks

0 votes
0 votes
46 views
5 replies
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Inventory cannot be removed.
by Seller_RKhKFL4vlqXcU

Dear Amazon team,

Please help check these two abnormal stocks, which have been unable to be removed. The details are as follows.

1. ASIN: B09ZV36KFC

The removal order for this product has been cancelled since April 2024. So far more than 20 removal disposal orders have been created and all have been cancelled. At the same time, the investigation of the case has not responded to the specific reasons and reasons.

2. ASIN: B09K3GBHZW

The product has always been in FC transfer state, and we have seen this state for nearly a year through the inventory ledger, the warehouse is JFK8. This prevents us from creating removal orders and processing inventory.

Please help us to solve the problem. This is really urgent. Look forward your respond. Thank you very much.

@Dominic_Amazon

@Julia_Amazon

@TaylorR_Amazon

@Jameson_Amazon

@Bryce_Amazon

0 votes
0 votes
2 views
0 replies
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I have a product with a 4.7 rating from 106 reviews.

Customer leaves a 1 star review, my rating goes down to 4.4 (107 reviews)

Then another customer leaves a 5 star review, my rating stays at 4.4. (108 reviews).

The customer that left the 1 star review has a review history of 3 items, all 1 star reviews. The customer that left the 5 star rating has 14 reviews with a variety of ratings. But Amazon will give more weight to the customer who has reviewed 3 things total and left them all 1 star reviews. Fine, that's not even what I'm complaining about.

The customer that left the 1 star review removed it when I refunded them. So now I'm at 107 reviews with a rating of 4.6. That means I lost 0.1 from a 5 star review?? When that 1 star customer removed their review, I should have gone up to where I was (4.7), but then I also have a new 5 star review so my total should be at least 4.8 now. Instead it's down to 4.6.

A 5 star review made Amazon LOWER my product rating???

THIS MAKES NO SENSE

5 votes
0 votes
72 views
5 replies
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Good afternoon to the community, I have been having difficulties selling on Amazon for several months. What I am currently seeing is this error, where I cannot pay the last fee to send my products to Amazon and start selling. I have been in contact with support

but I still have not solved it and they are currently in high demand for queries. I have already tried deleting the workflow and creating another one but nothing... If anyone can help me I would appreciate it, greetings.

0 votes
0 votes
2 views
1 reply
Latest activity
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Amazon replied

Hello I really really need someones help, I am on 12th day of waiting for. a payment of over 300k to get to my bank account and am getting no response from cases or any sign of this money, I apologise for making another thread but we are in a rush for this now as its 10 days overdue

Transaction ID

w011550434087

Transaction time

16/12/2024, 14:31:42 GMT+4

please can somebody on here escalate this for me im desperate at this point its alot of money

@Seller_37l8i4vuvugjG@Seller_aEROSwwdnzGiU

thank you

1 vote
1 vote
70 views
4 replies
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