Shipment never received never shipped? " im ready to lose it, please help"


#1

Hello, maybe someone can help me, I’m all stressed out right now. I went to staples dropped off packages to Lady and Amazon says shipment never received yet, I had 2 different packages go out only 1 out of 2 packages were received. My account is negative and it’s starting to get messed up it seems. I’m a new seller and don’t want to ruin anything over something thats not even a mistake on my end. This has been 2 weeks now and it looks like people have tried to order and nothing available I check the ups tracking and it also says just label created. Please help someone. : / thank you

my fba:FBA16PGH8TRL


#2

It would seem your package was lost. Did you get a receipt when you dropped the package off?


#3

If it says that - it never got scanned. The lady didn’t scan the 2nd package. That means the shipper never picked it up. Because He/She would have scanned it as well. There is a chance it is still sitting there at Staples. Seems simple, but did you try that avenue? Sometimes the simplest solution is the most likely!


#4

Hello and thank you so much for your time. Ok so investigation

DAY 1

  1. RECEIVED RECEIPT FROM STAPLES

I just got back from staples with receipt in my hand, with confirmation and proof that I dropped it off, I am going to call UPS and see what else I can do? And again thank you for your time for advice and helping!!:sunglasses:


#5

yes I just got recepit