Have any of you experience a situation as this, or are you currently experiencing it now?
I have learned that Amazon has limits on how much you can sell or make with in a months time. My understanding is that it starts at 10,000 a month, now whether this is gross or after their fees, I do not know. It seems that 10,000 would be lot, which it is, if you are selling high value items with a high profitability. Yet if selling only penny books, you could be at a profit of only 1-2000 a month.
So here is my story, and hope none criticize me for “looking” greedy. This is a home family business and so my families lively hood depends upon it
With that said, I have been on Amazon for over 7 years, progressively getting better at the game of buying and selling. We recently have transitioned away from media as a whole, due to over priced merchant fees associated with such items.
Recently our sales have sky rocketed as much as 90 items a day for a few days straight. Our items as most could see are typical household and toy items. Nothing manufactured by us or some overseas giant drop and ship company. Just basic items we find in town and from local distributors.
At the end of August, our account was put on review for no reason specified. I contacted Amazon and they could only tell me the obvious, my account was in review and no funds could be withdrawn for up to 30 days as the process takes place. As with all others whom have received the generic emails from Amazon with a list of things to do, I gave them the required info which was asked, took the associates recommendation as to send a letter and an email statement to said different departments in Amazon, describing my business practices, inventory tracking and so forth. There reason is to see how well a merchant I am and if my practices meet their “standards”. So after submitting this information, about an hour later and email came to me. stating that my account review process was over and I was allowed to continue selling as normal and no restrictions were put on the account.
Now before this review, we were averaging 290-300 sales a week and 75-90 a day for almost a month straight. This spike in sales was due to much new inventory we had listed and was a huge shock to us as the sales grew. We have continued to have the same inventory on hand, still best price on those items and have continued to list more items. Yet EVER SINCE that review process ended, our sales from that day to now have dropped to may 40-50 a day and sometimes 190-230 a week. Which was our average around Christmas time.
I have checked and double checked all the metrics and prices and listings etc to give me some reason for this HUGE drop over night. Nothing comes to me. The only thing is that Amazon sets limitations for sales. It was brought to my attention that it is because of the high spike in sales that triggered the review. We have not missed one item from being delivered in over a thousand items and have maintained above the average metrics they use for our ratings.
Now I am curious to know if there are limitations on our account since this review. I have contacted 3 different departments in Amazon inquiring about this limitation, and all have responded that our account is in excellent standing with NO limitations what so ever. (except we can not sell clothing, that is all).
Yet I have done a private investigation on my part with some help, and have found their answers to be misleading and perhaps false.
over a hundred of my items , have not come up for sale on amazon even though they show active listing. Some say in a persons checkout cart that the item is no longer available from us, a certain times of the day. All these items we have investigated on have continued to sell on and off, and are full of inventory. So I know they are active listings with much inventory. I am drafting a reply to Amazon with information and hope to get a straight answer from them.
So my question is to those who have hung on with me till now… is…
Have you ever been in this type of a situation with Amazon?
Thanks for your help.