hey, I’ve been trying to contact the Captive team due to my account suspension. but I’ve talk to the ower of the IP claim and he has sent a retraction letter to amazon and they removed my IP claims and I’ve received an email saying:
Thank you for submitting more information regarding your notice of infringement. We reviewed the information you provided and have reinstated your account and listings.
To learn more about this policy, search for “Intellectual Property Violations” in Seller Central Help (https://sellercentral.amazon.com/gp/help/external/201361070).
In an effort to protect our community, we sometimes err on the side of caution. We are sorry for any inconvenience this has caused.
Seller Performance Team
and my account is still suspended