We are an American small business and we set out to become an Amazon seller through completely legal means. But Amazon does not support us at all on this path. Amazon cannot find a solution to these hijackers (suspending them seems to be the best solution), I will close my store soon because it is really unreasonable to sell under these conditions. And once businesses like us that are trying to do their job right are shut down, the entire platform will be left to these hijackers. That's what Amazon wants. We spent thousands of dollars on the listing, the production phase of the product, professionally preparing listing photos, and advertising, but at this point, our listing has been compromised and Amazon is not doing anything. Yes, I am brand registered, and I have patents and trademarks. Amazon does not care. I can't sign up with Project Zero because I have tried to file complaints against these companies and Amazon just denies it.

Way to look out for the little guys

Hey Everyone,

I'm getting ready to list my products on Amazon for the first time. Previously I've just sold through my website, and in those packages we include a card asking people to write a review of our product with a QR code, and they get a discount in exchange for that. Am I allowed to have a card in Amazon packages that has a QR code to review on Amazon and offer them a discount in exchange?

Also, am I allowed to put a card in Amazon packages that promotes traffic to our website? Thank you for any help!

Hello everyone,

I am trying to get a Brand Approval Request, but I always get this reply :

The images should not be computer generated and must be of the physical product you intend to sell on Amazon.

I‘’m very certain that the images not be computer generated and must be of the physical product I intend to sell on Amazon.

I tried laser engraving logos on multiple products, And take photos with a mobile phone from different angles,

In the end, they were all rejected. I also tried many times to open case, But can't contact the review team,

How can I find a manual review team to help pass the review? Instead of machine review, which has led to misjudgments and rejections,

I can't do anything now except for multiple applications and waiting times , so disappointed ！

Pls help me.

Alto Sax Reeds review for ASIN B0CRXL1TMW.

Hans says in the review "This time I went further in my evaluation and took some measurement with this batch and as comparison a Vandoren Java filed red cut 2. If you go to Vandoren's page you can see the measurements of their reeds. All have the same measurements. I measured my ,which is already used and the stock is compressed through the ligature. My measurement (second picture from the left) incl measuring error +/- 0.01 confirmed the dimension Vandoren claims.

Clearly Hans is promoting Vandoren by repeated reference. Vandoren is a very big brand.

Hans goes on to say: I also went to the GKW store. They offer 5 products: Saxophone/clarinet reeds (one strength), a trumpet, a clarinet and a trumpet mouthpiece. The claim the have along tradition of education. But the store is rudimentary and looks like set up only for a short period.

Firstly, it is a new store that I had made. It is totally irrelevant and slandering me. Secondly, he is committing defamation of character on "my educational background" based on the fact that I am a poor school teacher that is establishing their Amazon store.

Last, I am attaching pictures he attached to the review. Nowhere does it say my brand name. Just a tool that would likely be used by a competitor or manufacturer.