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Seller Identity Verification

by Seller_8TtuYAwqipVRW

Hi everyone, Amazon keeps prompting the following:

– Update your personal name on Seller Central to match your documents.

– Provide a new document(s) matching the personal name entered in Seller Central.

Tried heading to account info page to search on the personal name used (this is a business account) to create the account but unable to find any page or section showcasing that.

Any one knows where should i navigate to to find the required information.
Thank you.

Tags: Seller Central
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Seller_hcTAvAfvhKaEC
In reply to: Seller_8TtuYAwqipVRW's post

Go to settings on your Seller Central (right top) and you will see a drop down menu, it should be under account info.
Good Luck.
MC

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Seller_qz1y4XweLE9SO
In reply to: Seller_8TtuYAwqipVRW's post

… as Moonstone said — yet, hover over the word Settings, and then click on your account information.

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Seller_hyCHZQGzS0Vdp
In reply to: Seller_8TtuYAwqipVRW's post

Hi I am currently having the same issue. Have you solved the problem yet?

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