This is a very URGENT issue. Any help will be appreciated.
Yesterday, when I tried to login to my seller central account and somehow it did not accept the password even though it was correct. Then I changed the password using the link below the login settings. I was able to change the password. But I was then logged into my personal account that had not been used for several years.
Now I am stuck with a situation where using my seller central email id and password, I am been directed to my personal account that says I have no access to the sellers account.
Its been more than 24 hours and I spent my whole day yesterday speaking to several amazon rep and most of them did not understand the issue and kept asking me to change the password atleast 6 times. I have no access to seller central so everytime I have to call I have to go through the buyers account and ask them to transfer me to seller central rep.
The have called amazon seller support team several times for this issue. The last rep said that my account has been sent to some external department for cleansing and they have no time frame as to when this will be resolved.
I have pending messages and orders and I have absolutely no access to my account and do not even know when or if this will be resolved.
I have contacted too but not received any resolution.