Reserved inventory is greater than actually sent


#1

I finally got my first order sent and “received” and am waiting for my inventory to actually show up in a search or be buyable.

But, the quantity shown in reserved is greater than the number I actually sent. What’s up with that?


#2

This happens on occasion; chances are that they will straighten it out in the next few days. Nothing you can do about it until the date when you can “reconcile” the shipment (usually about 2 weeks; sometimes longer).
Meanwhile, don’t worry about it.


#3

And will my item show up in a search later? I’m assuming that it just doesn’t show up yet because it’s not fully in the system.


#4

Ours is usually available on backorder while AZ transfers around.
image


#5

I sometimes see a “Backordered”; other times, it simply doesn’t start showing until the transfer is complete (although lately, it’s been all “Backordered”, so it may be changing).


#6

Thanks for the replies. The community here is so helpful. A follow up question that maybe I’ll have to post in another sting: my item used to show up in a search, like maybe the first page or two (on my phone) now it doesn’t show up at all when I use the same search term. I have to be really specific with the key word to get it to show up. What gives?