Hi everyone,

We’re facing a frustrating situation and hoping someone here has encountered a similar issue and found a way to resolve it.

Amazon recently removed two of our ASINs due to “Product Detail Page Tampering.” These ASINs are for a bundle we launched under our brand four years ago, consisting of multiple items from two different brands—one from a well-known big brand and the other from our own brand. Our listing had never encountered any issues until Amazon recently updated its Product Bundling Policy.

When we contacted Account Health Specialist try to appeal, we were told our appeal was rejected because the brand name should have been the big brand, as it contributes the most expensive components to the bundle. According to Amazon, this misleads customers into thinking all items in the bundle belong to our brand. So what we need to do we should update the whole listing to reflect the big brand including the brand name to reflect that. Then we can submit the appeal again.

We updated the listing however, the brand name is locked and we cannot update. By the way, we are totally authorized by the big brand to modify this listing. We have an ongoing licensing agreement with this big brand. We have already signed a fully executed contract allowing us to sell their items on Amazon.

Because of the brand name is not updated, every time we submit an appeal to reinstate, we get rejected.

We are now stuck in a difficult situation:

• There’s no way to update the brand name on the listing.
• Thousands of units are trapped in FBA.
• Removing the inventory from Amazon’s warehouse would be extremely costly.

Has anyone else dealt with a similar issue? Were you able to reinstate your listing or find a way to update the brand name?

@Seller_l7Jtck9jxnEA0 @Seller_8hQgfj6OVZYse @Seller_rl7kltrMnkHFJ – Could you please review this and provide guidance?

Any insights or assistance would be greatly appreciated.