Thank you very much for your help. The following is the original email from Amazon in 2014.
Hello from Amazon.
As previously stated, we have been conducting a review of your Amazon.com selling account. Because your sales volume or inventory level is not supported by sufficient buyer feedback or established sales history, your selling privileges will be suspended and your funds will be reserved in your Amazon Payments account for up to 30 days.
During this review we will be evaluating the performance of your account, including customer feedback and A-to-z Guarantee claims received. It is important that you continue to fulfill any orders completed before the removal of your listings, as we will use buyer feedback from your orders as part of the review.
While our review can take as many as 30 days to complete, you may be able to expedite the release of your suspension by providing us with the following information:
Current retail or online sales channels including links to selling pages.
Your business name and a detailed explanation of your business including your source of inventory.
Invoices from your suppliers and distributors for the products you plan to sell.
Amount of inventory you plan to list for sale on Amazon.com.
Please upload offers to the ASINs that you plan offer against.
If selling products that have electrical components, please send in documentation showing that the products have been tested and are safe for consumers.
Please e-mail us at firstname.lastname@example.org to provide us with information regarding your seller account. Amazon sellers can confirm shipments in Seller Central or seller account by clicking the “Orders” tab and then clicking “Confirm Shipment” for the orders.
We will evaluate the information that you provide to us and respond accordingly.
You will be notified via e-mail when our account review is complete.
Below is the email I received on Sept 5 after I contacted them.
This is Erica from Amazon’s Account Health Support team.
Thank you for contacting us regarding Amazon Selling Account
I have transferred your case to our Seller Performance team. In order to assist you in a timely manner, please allow our team to complete the review of your information before submitting another case. Once the review is complete, our team will send you a notification.
You can view your account performance at (https://sellercentral.amazon.com/performance/dashboard) or select Account Health on the home screen of the Amazon seller app on your iOS or Android device. Your Account Health shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
– Download iOS App at (https://itunes.apple.com/na/app/amazon-seller/id794141485)
– Download Android App at (https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl)
Thank you for selling with Amazon,
Thanks again for your help.