It has been months since I last received any payment from Amazon for my sales, I decided to contact them last night and they replied with the following message repeatedly:**
**Hello from Amazon Selling Partner Support,
A change has been made to your disbursement schedule because of a performance assessment where one or more of your customer satisfaction rates did not meet Amazon’s performance target.**
You can see your Account Health in the Performance section of Seller Central:
Sellers who do not meet performance targets tend to have more claims, chargebacks, and refund requests from buyers. The change to your disbursement schedule is to make sure that you have enough funds to fulfill any refund requests from buyers.
Over the next 90 days, funds will be reserved until seven days after delivery. Where tracking is not provided, funds will be reserved until seven days after the latest estimated delivery date. Click here to learn more: https://sellercentral.amazon.com/gp/help/202124090?referral=A1WPP2A1XX1HAO_A33GBUL44SC3T8
You can see your account balance, disbursement schedule, and reserve amount on the Payments page in the Reports section of Seller Central:**
SO… I checked my Account performance page and found ZERO issues with any of the performance categories but yet still they keep sending me the same above message.
I have attached a screenshot of my account performance page, am I missing anything that Amazon keep reminding me about, can you guys spot any issue with my account performance?
Thanks for your help