Hi, I joined the Amazon Warehousing and Distribution program (AWD, also nicknamed “Amazon Upstream”), and I am currently creating my first shipment from my China supplier to an Amazon upstream warehouse with it.
(For context, AWD was just officially announced at Amazon Accelerate yesterday, but it has been available for a little while in beta to some US sellers who regularly import from China.)
I’m pretty confused on something – could someone who has already used AWD together with Amazon Global Logistics (AGL) help me?
The issue is that, upon having created the AWD shipment in the Send With Amazon workflow, I am prompted to generate the shipping labels for cartons. But the shipping labels look very different from the regular FBA shipping labels – and they don’t have addresses on them! There is no origin address, and no destination address. There is just the SKU, the FNSKU, the words “DC: IUSL” and a bar code – that’s it!
Is this a bug? Or is this intentional, and I should have my supplier use only these address-less shipping labels on the cartons? Or is there some other way I should generate labels with addresses on them?
I have already opened a ticket with Amazon Seller Support about this, went back and forth with them, and they had no idea what I’m talking about.
I’ll also mention @Tiff_Amazon here in case you could help me with this confusing aspect of Amazon’s new program. I bet other sellers interested in the new program would benefit too.
Thanks in advance!