I am writing to seek guidance regarding a serious issue with my seller account, which was previously managed by a third party.
Recently, I attempted to recover access to my account, but I was informed that it had been deactivated due to an alleged relationship with another seller account that I do not recognize. I have no knowledge of this other account, nor do I know who is managing it or what business activities are being conducted through it.
I have already submitted all the requested documentation to verify my identity and ownership of the original account. However, I am still being linked to this unfamiliar account, and I am deeply concerned that it could be operating under my name without my knowledge or consent.
I kindly ask for your assistance in guiding me through the appropriate steps to clarify this situation and protect my information. I am committed to complying with Amazon’s policies and want to ensure that my name is not being misused.
Any direction or support you can provide will be greatly appreciated.