I switched over to higher price with free shipping nearly three weeks ago.
It is to early to see any data but so far…
The people who purchase with free shipping seem to be a larger problem. They more often think the free shipping comes with two day shipping.
There are less multiple sales. People generally only purchase one item. Our multi unit sales are down.
Those few sellers who have purchased multiple items are paying much more than when I combined shipping, so the profit on those few orders is much better.
The number of sales hasn’t seen any major differences. We are still averaging the same number of sales.
The average cost per package has gone up since a few people are paying more when they purchase multi units.
We are making more money as the extra profit from multi sales comes with a low cost. Postage still costs the same, but the buyer is paying more. I don’t have to purchase merchandise to in order to see an increase to the bottom line.
More pending orders. Maybe people who think shipping is actual “free” are not that good with math or money and might be over their credit limit. Maybe it has nothing to do with free shipping model and just something I’m now paying more attention to.
Overall our profits are higher but buyers might need a little more handholding. To early to know if this will result in more refunds.