same here. even though our return policy states the obligation for cost of return postage for seller faulted or buyer faulted reasons.
it seemed amazon bots were recognizing when buyers were clearly marking buyer faulted codes and not issuing auto prepaid labels, but the stopped working about a year ago, at least we had the safe-t claim available to recoup against blatant buyer misues of returns policy.
but then last year amazon issued update to safe-t-claims process opening FBM Sellers to Atoz Claims if we were opposed to paying for free returns for buyer discretionary reason codes.
i don’t see how this latest post here about auto return labels for all orders is any different to what most of us have been experiencing with debited accts soon as item has been received back.
my skepticm fears this was only a preview to be later attached to notification of amazon changing or removing safe-t claims as a means.
I believe Atoz’s have possibly been on the decline for many FBM Sellers since they introduced the Safe-T Claim.
… and as such, fewer sellers feel the pull, the need to run for cover before being suspended from one too many Atoz’s for not refunding buyers in full for discretionary returns.