On the 'bay where I’m selling as-is electronics that I know are working (usually clearance or discontinued, good 'ol arbitrage) - or really as-is, “For parts or not working” motherboards that only POST on the 4th Tuesday in February during a full moon?
Free shipping upgrades all day every day.
You get FedEx 2-Day, and you get FedEx 2-Day, and you get FedEx 2-Day.
Here? lol, forget it. Some yokel will claim “wrong item received” and send me a bottle of water back on my dime and I’ll be SOL. First Class Mail so I can have an extra buck or two left over from all of my other combined sales after covering the ~5% of my customers that try to rip me off out of pocket.
Sold an oooooooooooold discontinued tape drive on the 'bay a few years ago. (AIT-5, IDE, for those curious). I knew it was working, at least well enough to read/write the only tape I still had for it.
USPS crushed it, my first and only damaged shipment thus far. Customer was courteous as all hell. Especially considering the sale was “No returns”. Sent me a picture of the unopened box, clearly flattened by one of the 70 lb Chewy boxes I thought only shipped FXG, and then opened it to reveal that the inch of foam padding inside tried its best but the drive was…smiling like the Amazon logo. One sentence message “Was this insured?” You bet it was homie. Gave them a full refund, filed the USPS claim and waited a few weeks for my check. No headache.
A-Z Claim probably would’ve been closed before I had the time to refund them.
EDIT: To be fair…I’ve had one Amazon customer that was probably not human.
Sold a Super Smash Bros for Wii U GameCube Controller. “Collectible.” Customer asked for sig. con. I obliged, already priced more than high enough considering I didn’t realize I’d had a ~$100 item on my hands as a “spare.” USPS lost it. I (stupidly) asked them to wait a day or two while I filed the U-PIC claim. I could’ve just said “Please wait until the end of the delivery window in case it turns up.” which would’ve been “by the book.” They obliged! They even inquired with their local PO for me, because I received a phone call from their postmaster!!! It was actually lost. Dude was actually so patient that I forgot about it until I got the U-PIC approval e-mail. Sent them their full refund with an apology.