PLEASE SIGN ME UP - Patch Brigade (updated seller name last year)
I posted about this in another post.
I seem to ALWAYS get something not accurate on every shipment. I don’t understand how they can mess it up and they still blame us and we have to take the loss. We ship all items in one box, but separate each sku in it’s own bag. We have small items, so we started shipping each sku in qty of 30 (the same as a sheet of labels with the ASINs). We literally count the items 5 times when packing and shipping.
- initial pick of items to send
- recount to print labels
- recount when putting in bag
- recount when applying labels (no labels left over or short, which means we were correct)
- lastly, we recount and put them in a ZIP LOC bag, with a pink paper in the bag showing the count.
Then when FBA receives it, they will say there was 28 of this sku, 29 of that sku, 26 of this sku, 29 of that sku. What is going on there, cmon. I couldn’t make it any easier for them.