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OTP not working EVERYTIME!

by Seller_y1B1FwuOcY9KT

Every single time the OTP sent to my phone is “incorrect.” How is this possible with a billion dollar company? Even a broken watch is right twice a day. Pull it together Amazon.

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Seller_olet7eVOHxQZd
In reply to: Seller_y1B1FwuOcY9KT's post

First, you should not use SMS for OTP. Get an authentication app. Security experts state that the texts are bad. I only use it as a backup. Open my phone and sign in.

We only OTP maybe once a month. Not really a problem and I have seen posts on this forum, where they start getting a ton of OTP when they were not requesting it. This saved someones account.

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Seller_olet7eVOHxQZd
In reply to: Seller_y1B1FwuOcY9KT's post

The authentication app is more secure. Are you using the Seller app from Amazon and checking the box to not ask?

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