We are using the Amazon MWS API GET_FLAT_FILE_ALL_ORDERS_DATA_BY_ORDER_DATE to get orders. But as of yesterday the customer info is blank except for recipient city, states, zip,. No name or address to ship the items.
This occurs even if the client pulls an order report manually from the Amazon screens. But if he SCHEDULES the report the customer info is there.
But from our app we do not get the customer info. The only API documents do not seem to cover a change in this method GET_FLAT_FILE_ALL_ORDERS_DATA_BY_ORDER_DATE that I can see nor do I understand if there is a way to schedule it via the API and how that process would work.