"Not Authorized" new account?
Hi,
We set up a new account, paid and was charged the 39.99 monthly fee. Now when logging in, we get a message that says “Not Authorized” you don’t access to … page. When contacting Seller Support, they say everything looks good and that we need to send an email. We have sent a couple different emails through the technical support page over the last week and have received no response. They told us they would respond within 24 hours, but still haven’t to multiple emails in a week?
Anyone help???
Seller_4eeX7Pjqzlmt9
Not clear where does this message appear? Can you maybe post a screenshot or a better explanation?
Seller_ftSlnIeTTX0Cs
Seller_jZWpyInw8RkYT
Hi @Luggashelf_Luggage_O! This sounds really frustrating. Can you let us know what specific email addresses or departments you contacted?
Seller_AzQWWiLSSAUWj
Thats frustrating hope it gets resolved. What are they saying you need to send in the email? Do you need to verify things . Because usually you need to verify by sending them bank statements , photo id etc. Let us know , hope it works out thank you
Seller_8vLzQ8KLOontg
You have to sign in and out between your seller account and your other household accounts.
I don’t think it is the Amazon technical issue you believe it is.
Seller_8Wfpcf6cHQaPy
Also check, some of the suggestions, here: Info: Why was my account suspended, immediately after registration?
