No return full refund


#1

Amazon has been authorizing full refund on orders with no return needed. We did not authorize this how do you stop it.


#2

Obviously you should check your settings to make sure you have not approved any rules about returnless refund.

Other than that – were these transactions under $10?


#3

No approved return less refund rules and orders were over $10


#4

Did you authorize the buyers return request within 48 hours? If you do not and the buyer complains, Amazon will issue a full refund and let the buyer keep the product.