Your business is important to us, and we are constantly innovating to build powerful tools and services to help you grow and manage your business.
Maintaining account health is an important part of the selling experience, and we’ve been listening to your feedback about how to better manage your account health. Today, we are excited to share the latest innovations that we are launching based on your feedback.
In the coming months, you will start to see new features on your Account Health page. The first of these is that your Account Health Rating (AHR) will be displayed as a point value based on a scale of 0-1,000 (in addition to the color that exists today ), enabling you to see how close you are to the various thresholds that move your AHR from green (Healthy) to yellow (At Risk) to red (Unhealthy, where your account is at risk of deactivation).
The Account Health page will also display the degree to which any violations impact your account health, allowing you to prioritize addressing those that are most negatively affecting it. Note that the AHR does not change Amazon’s existing policies, but rather aggregates violations of certain Amazon policies into a single score that shows your overall account health status.
As a result of these new features, we have created a new AHR Program Policy . To learn more about the AHR, go to Account Health: FAQ. If you have suggestions about how we might improve the AHR, please share them via the Account Health category in the Seller forums. Our team of Account Health specialists is routinely monitoring these posts for opportunities for improvement, as well as posting answers to your account health questions.