Multiple channel order shows delivered, but customer hasnt received it till now


've aksed amazon support, but they told me to contact carrier by ourselves…I’ve asked customer to contact USPS, but she asked refund. what should I do…


MCF orders are your issue for INR (Item Not Received). What are the rules on the platform that made the sale?


thanks for response. but I think that as amazon fulfill this package, shouldnt they be responsible for the fulfillment?


Sorry, but I believe Amazon states they are not. Would be just one more time where Amazon charges someone $ for something, fails to do it, and states well…